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#1 Posted : Thursday, June 14, 2012 12:48:16 AM Quote
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I go to connect to my remote db, and I can successfully establish a test connection, but when I click "save and close" I get the error "No such host is known".

Any ideas?
AlexP
#2 Posted : Thursday, June 14, 2012 1:31:31 PM Quote
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Hi,

Can you provide us test access to your SQL server to check the issue?
Please use contact us form if it's possible.
Guest
#3 Posted : Thursday, June 14, 2012 4:10:50 PM Quote
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Sorry I can't as it's a live server.

It is a shared hosting environment, I log on with SQL authentication.

The details I am typing in are as follows:

Server Name: kirk.techservers.net,2433

User Name: can'ttellyouthisoriwillbefired

Password: can'ttellyouthisoriwillbefired


I can use those details fine with SQL Server Management Studio to connect.
AlexP
#4 Posted : Monday, June 18, 2012 12:26:04 PM Quote
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Hi,

Thank you for the reporting.
The issue is fixed and we are going to publish the release soon. Will update you here.
AlexP
#5 Posted : Tuesday, June 19, 2012 12:18:34 PM Quote
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Hi,

Could you please check the issue on the latest release 7.2.0?
Guest
#6 Posted : Wednesday, July 04, 2012 11:30:42 PM Quote
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The update to 7.2.4 fixed the log on issue.

THANKS!!!
Guest
#7 Posted : Thursday, July 05, 2012 10:54:14 AM Quote
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I am still getting this error when connecting to a remote host in the free version 7.2.4.15036. "Test SQL Connection" works fine but "Save and close" gives me "No such host is known"
AlexP
#8 Posted : Thursday, July 05, 2012 11:08:08 AM Quote
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Hi,

At least please tell us how the connection string looks like. We'll try to reproduce the issue then.
AlexC
#9 Posted : Tuesday, July 10, 2012 8:08:22 PM Quote
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Hello, I am new to this program and just ran across this bug. Here is some info that may help:

* Windows 2008 R2 - AWS-EC2 (small instance)
* SQL Server 2008 R2 Express
* SQL Backup And FTP - 7.2.2 Free & 7.2.4 Free
* Both Server-A and Server-B on same subnet using Amazon VPC
* SQL Server Management Studio Express is able to connect from Server-A to Server-B, and the other way around
* On the 'Connect to SQL Server' window, in the Server Name text field all I have is the IP, 10.111.222.333
* Tried both with Windows Auth and SA password
* 'Test SQL' works
* 'Save & Close' fails

Sorry, proprietary data so can't give you direct access. We can work out a time for a desktop sharing session to help diagnose.

Thanks.
AlexC
#10 Posted : Wednesday, July 11, 2012 10:55:42 AM Quote
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WORKAROUND FOUND

This thing really bothered me: why should 'test' work but 'save' fail? To my mind I see the logic as follows:

* TEST button -> Call TestLogic -> END
* SAVE button -> Call TestLogic -> Save to disk -> Close window -> END

And why the message 'no such host is known'?


Since my servers are standalone machines in a VPC there is no DNS to resolve them and this is why I used an IP address in the connection box.

And why the message 'no such host is known'?

Did a quick change to file c:\windows\sysetm32\drivers\etc\hosts and mapped the IP to a name. Updated the connection box in SQLBackupAndFTP. Now both TEST and SAVE work.

SAVE now provides this additional information: You are connecting to a remote SQL Server Instance. The backup will be done using Scripting (Beta) - use at your own risk! . . .


Hope this helps others that may be having the thread subject error.

Regards,

Alex C. (user)
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