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gmail fails at the end of a job Options · View
Guest
#1 Posted : Tuesday, August 31, 2010 11:02:19 AM Quote
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When I use "send test email" gmail works just fine. However when I run a job i get

ERROR: Sending a confirmation e-mail failed: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at"

I am using smtp.gmail.com w/ ssl and port 587

Any ideas ?
mikeshilov
#2 Posted : Thursday, September 02, 2010 2:32:50 AM Quote
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Hi,

We've checked this from our side and everything went fine.
Could you send us your jobx file that causes the problem?

BR,
Mike
Guest
#3 Posted : Thursday, September 02, 2010 6:53:03 AM Quote
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sure. to what address ?
mikeshilov
#4 Posted : Thursday, September 02, 2010 7:48:01 AM Quote
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support[at]sqlbackupandftp[dot_com]
Guest
#5 Posted : Tuesday, January 11, 2011 11:23:56 PM
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Message was deleted by Moderator.
jvargasdelatorre
#6 Posted : Tuesday, January 11, 2011 11:24:51 PM Quote
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Regards,

I have installed version 5.2 and upgrade to version 5.5. Following updating, after performing the task successfully, the following error throws me by sending e-mail:

"Sending a confirmation e-mail failed: SMTP server requires a secure connection or the client did not authenticate. The server response was: 5.5.1 Authentication Required. Learn more at"
ruslan
#7 Posted : Wednesday, January 12, 2011 9:02:40 AM Quote
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Your question is different from the one discussed in this topic. It seems you are using your own SMTP server and do not properly set all of the settings. Most common error is when your server requires you to use full email address as username and you put just username without domain name. Or it requires a custom port. Or SSL. It all depends on your server, there's nothing specific to SQLBackupAndFTP here. If you have trouble with your own server, just use a GMail address.
jvargasdelatorre
#8 Posted : Wednesday, January 12, 2011 7:21:40 PM Quote
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I do not understand.
The email account is gmail.com. before the upgrade worked without problems.
I have not made other changes to the server or firewall.
Additionally I have another server without updating and running smoothly.
Any suggestions?
ruslan
#9 Posted : Wednesday, January 12, 2011 7:59:31 PM Quote
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I've just checked it with gmail - all runs fine. Nothing was changed in this respect with the latest update. Try another computer or another gmail account. Nobody has ever complained about this - most probably there's something specific to your configuration.
Guest
#10 Posted : Sunday, February 10, 2013 3:46:29 PM Quote
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I'm having the same problem. It used to work, I've got gmail selected in Email settings. I get the same error
AlexS
#11 Posted : Monday, February 11, 2013 2:19:54 AM Quote
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Nothing was changed in this respect with the latest update. Try out another computer or another gmail account.
Or try select "Custom" option and specify SMTP server connection params directly.
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