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ERROR: The archive list is empty! Options · View
Guest
#1 Posted : Thursday, August 16, 2012 10:13:48 AM Quote
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The backup log lists-> 8/16/2012 7:30:13 AM ERROR: The archive list is empty!


What does this mean? I can find nothing on-line about this error message.
The backup was actually completed.

Is there a document with all error and warning messages and their descriptions?

Thanks,

Darrell
Guest
#2 Posted : Thursday, August 16, 2012 10:17:01 AM Quote
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Guest wrote:
The backup log lists-> 8/16/2012 7:30:13 AM ERROR: The archive list is empty!


What does this mean? I can find nothing on-line about this error message.
The backup was actually completed.

Is there a document with all error and warning messages and their descriptions?

Thanks,

Darrell



I'm using version: SqlBackupAndFtp 7.2.12.20242 Free
AlexS
#3 Posted : Friday, August 17, 2012 12:50:30 AM Quote
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Dear Darrell,

We haven't a special document with errors and warning descriptions.

Can you please provide bit more details on error you got:
1) repro steps
2) job log
hillendan
#4 Posted : Monday, September 17, 2012 5:06:17 AM Quote
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Hi guys,

I am now getting the same issue (have been since latest update). Here is the failure log that is emailed to me:

9/15/2012 5:00:39 AM Compressing (internal zip) D:\Websites\MySites\Portals to C:\Windows\TEMP\Portals(2)201209150500.zip
9/15/2012 5:01:28 AM ERROR: The archive list is empty!

I have 3x folders all called Portals that I need to backup. The application is adding the brackets to the filename for second and third. I have checked the file in my Windows Temp folder and it is a 300Mb zip, which opens fine via Windows Explorer. The application then does not even attempt the 3rd item.

Any ideas? Would it be the brackets in the filename?
AlexP
#5 Posted : Monday, September 17, 2012 12:11:23 PM Quote
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Hi,

Please try to compress with 7-zip software. You can find this option at "Advanced Settings" window.
CHandi
#6 Posted : Monday, September 17, 2012 3:09:53 PM Quote
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hello,

just saw this thread and just did register here, because i am facing the same issue.

if i select 'backup all non-system DBs', the databases 'ReportServer$SQL' and 'ReportServer$SQL' will be backed up, too.
but this two databases are producing the same error message with and without 7zip-compression:

17.09.2012 22:00:08 Creating backup of ReportServer$SQL to C:\Windows\TEMP (full)
17.09.2012 22:00:08 Compressing (7-zip zip) ReportServer$SQL201209172200.bak to E:\MSSQLbkp\ReportServer$SQL201209172200.zip
17.09.2012 22:00:09 Removing ReportServer$SQL201209172200.bak from C:\Windows\TEMP
17.09.2012 22:00:09 ERROR: The archive list is empty!


>>> tested on different windows server 2008 r2 nodes. allways the same error. problem with special chars like '$' in DB name? <<<<


thank you for any hints, tips & tricks :-)
regards,
andi
hillendan
#7 Posted : Monday, September 17, 2012 5:27:44 PM Quote
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Thanks for the suggestion for 7-zip. Installed but exact same result! Any other ideas?

Again it failed on the second out of three: the one with the amended brackets in the name. It then does not proceed to the 3rd item. Here is the new log:

17/09/2012 23:19:40 Compressing (7-zip zip) D:\Websites\MyWebsites\Portals to C:\Windows\TEMP\Portals(2)201209172319.zip
17/09/2012 23:19:53 ERROR: The archive list is empty!
AlexP
#8 Posted : Tuesday, September 18, 2012 5:57:42 AM Quote
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Hi,

Thank you for the reporting about the issue.
We've just updated our release. Please update SQLBackupAndFTP to 8.0.6 and try to run the job again.
CHandi
#9 Posted : Tuesday, September 18, 2012 6:37:51 AM Quote
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hi,

did just install v 8.0.6,
but the error remains (also if using 7zip).


regards,
andi
hillendan
#10 Posted : Wednesday, September 19, 2012 4:55:17 AM Quote
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I did the upgrade and hit another problem. Below is the log. After I upgraded it appeared I was back to using the FREE version. I tried to re-apply my license and I got the error:

'Your license is not valid for version 8'

My log:

9/19/2012 4:41:01 AM ERROR: In SQLBackupAndFTP Free you are limited to 2 scheduled database backups a day
9/19/2012 4:41:01 AM ERROR: Job finished (With Errors)
9/19/2012 4:41:34 AM ERROR: Sending a confirmation e-mail failed: Server was unable to process request. ---> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Is the license restricted to version number? I would appreciate a fast answer as my last nights backup failed.

Thanks,
Daniel.
AlexP
#11 Posted : Wednesday, September 19, 2012 9:12:02 AM Quote
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2 hillendan

If you have a license key for 7.X releases, you cannot use it for 8.X. There is ability to upgrade a license at: http://sqlbackupandftp.com/upgrade/
Anyway this issue is fixed in release 7.2.18. If you have a license for 7.X release, please use "Resend my license keys" link at http://sqlbackupandftp.com/support/ page to get this release.

---

2 CHandi

Thank you for the reporting. It was an other case and we fixed it in 8.0.7. Could you please update SQLBackupAndFTP software and try it?
CHandi
#12 Posted : Wednesday, September 19, 2012 10:34:09 AM Quote
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hi,

just tested with v.8.0.7: PERFECT !!!
no errors anymore - neither using 7zip compression, nor .zip-format


great!
thank you!

regards,
andi
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