Please make sure you are using the latest version (12.7.25) before contacting support
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For non-tech non-support questions email us at sales@sqlbackupandftp.com.
All of this is available on My Account.
We do not offer phone support, but we answer all emails in under 24h on business days.
Pranas.NET dba SQLBackupAndFTP
33 Mandon Ter,
Hawthorne, NJ 07506 USA